Privacy Policy

Our commitment to your privacy.

Isan Wealth ("we", "us", "our") is a financial education provider registered in Thailand, with offices at 92 Sanam Bin Nam Road, Mueang Nonthaburi, Nonthaburi 11000. We are committed to protecting the personal data of our learners, website visitors, and enquirers in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA).

This policy describes the personal data we collect, why we collect it, how we use it, and what rights you have in relation to it. If you have questions, please contact us at [email protected].

What personal data we collect.

We collect personal data through the following means:

• Enquiry forms: Name, email address, and optionally phone number and message content, submitted through our website contact form.
• Program enrolment: Name, email address, phone number, and payment information where applicable.
• Website analytics: Anonymised usage data including pages visited, time spent, and device type — collected via analytics cookies where consent has been given.
• Communications: Email correspondence and support queries sent to us directly.

We do not collect sensitive personal data, government identification numbers, or financial account details through our website or programs.

How your data is used.

• To respond to enquiries submitted through our contact form.
• To administer program enrolment and provide program-related communications.
• To process payments for program fees (handled by our payment provider).
• To send program updates, schedule information, and support materials to enrolled learners.
• To improve our website and understand how visitors engage with our content (analytics only with consent).
• To comply with legal obligations applicable to our operations in Thailand.

Legal basis for processing: Where you submit an enquiry or enrol in a program, we process your data on the basis of contract performance and legitimate interest. Where we use analytics cookies, we rely on your consent, which you may withdraw at any time via our Cookie Policy page.

Who we share your data with.

We do not sell, rent, or share personal data with third parties for marketing purposes. We may share limited data with:

• Payment processors: To complete transactions for program fees, we share relevant payment data with our payment provider. We do not store card data ourselves.
• Analytics providers: Anonymised, aggregated data may be shared with analytics platforms where you have consented to analytics cookies.
• Legal authorities: Where required by Thai law or a valid legal process.

How long we keep your data.

• Enquiry form submissions: Retained for 12 months from the date of submission, or until resolved.
• Learner records: Retained for 3 years from program completion for administrative and support purposes.
• Payment records: Retained for 7 years as required under Thai accounting law.
• Analytics data: Retained in anonymised, aggregated form only; no identifiable retention.

How we protect your data.

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• Encrypted communication over HTTPS for all web interactions.
• Restricted internal access to personal data, limited to staff who require it for program delivery.
• Regular review of our data handling practices.
• Prompt notification procedures in the event of a data breach, in accordance with PDPA requirements.

Cookies.

Our website uses cookies. Essential cookies are required for basic website functionality and cannot be disabled. Optional cookies (analytics, preferences) are only set with your consent. For full details and to manage your preferences, please see our Cookie Policy.

Your data rights under the PDPA.

Under Thailand's Personal Data Protection Act, you have the following rights:

• Right to access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data where there is no longer a valid legal basis for its retention.
• Right to data portability: Request transfer of your data in a commonly used format, where technically feasible.
• Right to object: Object to processing based on legitimate interest where your particular circumstances warrant it.
• Right to withdraw consent: Withdraw consent for analytics or other consent-based processing at any time, without affecting prior processing.
• Right to lodge a complaint: Complain to Thailand's Personal Data Protection Committee (PDPC) if you believe your rights have been violated.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

External links.

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies independently.

Children's privacy.

Our programs are designed for adults aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has submitted data through our website, please contact us immediately so we can arrange its deletion.

Changes to this policy.

We may update this policy from time to time. Any significant changes will be communicated to enrolled learners by email. The most current version will always be available at this address. Continued use of our website or programs after a policy update constitutes acceptance of the revised terms.

Questions about this policy.

Data controller: Isan Wealth
Address: 92 Sanam Bin Nam Road, Mueang Nonthaburi, Nonthaburi 11000, Thailand
Email: [email protected]
Phone: +66 2 968 7142